Delivery & Returns

All of our cards and gifts are printed to order and shipped within 1 working day. 

UK Orders

UK orders are sent via First Class post (untracked).

Orders over £20 in value will be sent via First Class Signed For.

Outside UK Orders

Orders for outside the UK are sent via International Standard Mail (scan on delivery, no tracking).

Orders over £20 in value will be sent via a tracked service.

Typically orders travelling outside the UK take up to 2 weeks for Europe, up to 3 weeks for USA/Canada and up to 4 weeks for Australia.


We accept returns on all non-personalised orders within 30 days of receipt, with the return cost at the buyer's expense. Please post your unused item back to:

KIC Group
PO Box 1352
GL50 9GT

Please do include a note of your name and address with the item so we know who to refund when we get it back. 

Questions / Problems

Any questions or any problems, please send us an email at and we will get back to you promptly.

Thank you,

Abbie & Team